Stepping into Management is a two-day workshop that provides new and aspiring managers with an understanding of what managing people is all about and the practical tools they need to feel more confident doing it.
The workshop focuses on three particular areas. The first is understanding the roles and responsibilities of a manager. The second is the skills required by a manager (what you need to do). The third is the behaviour required of a manager (who you need to be).
Participants will be introduced to a range of tools and techniques which can be applied post-session in their roles. A coaching approach to leadership development empowers participants to take responsibility for their own learning and builds their confidence in their abilities.
Stepping into management is ideal for:
- New managers
- Aspiring managers
- Future talent
- Early career managers
- Managers with no formal training
Day one
- The Role of a Manager
Introducing the role of a manager, responsibilities and expectations of the organisation of a manager. - Management Styles
Introduction to a selection of popular management styles - A Word about Teams
Understanding the dynamics of a team and the key elements that make a team successful. - Motivating Self and Others
Exploring the internal factors for motivation and the role of personal values when motivating self and motivating others - Time Management
Identifying own relationship with time, deadlines and getting things done
Coaching techniques to help manage time - The Art of Delegation
Why it is important to delegate; what to delegate and when not to delegate; how to delegate effectively and to whom?
Day two
- Managing and Appreciating Differences
Cultivating good working relationships; understanding and appreciating different personality types to get people to perform at their best - Communication Skills
Understanding the basics of communication, developing listening skills and effectively communicating messages to team members; giving and receiving feedback. - Coaching Conversations
Using coaching questions to empower the people you manage and improve your own performance - Assertiveness
Understanding assertiveness and identifying barriers to speaking up and techniques to overcome those barriers.
Introducing a framework to enable participants to have a courageous conversation. - Managing Self
Self-care – keeping well as a manager – asking for help, setting boundaries, identifying early warning signs of overwhelm.
About Denise
Denise is an award winning manager with over 20 years’ experience managing people and teams in large corporate organisations such as Royal Sun Alliance and Bank of America. She has a further 12 years’ experience of coaching and mentoring managers across the public, private and not-for-profit sectors.
Her experience means she understands the dilemmas, challenges and opportunities that leaders and managers face every day which makes her training real and impactful.
for up to 12 people
Prices from £3000 + VAT