Stepping Into Management

Stepping into Management is a two-day workshop which provides new and aspiring managers with an understanding of what managing people is all about and the practical tools they need to feel more confident doing it. Denise has 20 years’ experience managing people and teams in large corporate organisations such as Royal Sun Alliance and Bank of America and a further 10 years’ experience coaching and mentoring managers across the public, private and not-for-profit sectors. Her experience means she understands the dilemmas that leaders and managers face every day which makes her training real and impactful.

Who is Stepping into Management for?

The Stepping into Management workshop is ideal for:


  • New managers
  • Aspiring managers
  • Future talent
  • Graduate Trainees

What is covered in Stepping into Management?

Day One covers:


  • The Role of a Manager
    Introducing the role of a manager, responsibilities and expectations of the organisation of a manager.
  • Management Styles
    Introduction to a selection of popular management styles
  • A Word about Teams
    Understanding the dynamics of a team and the key elements that make a team successful.
    Top tips to overcome the common challenges faced by new managers when stepping into manage for the first time.
  • Motivating Self and Others
    Exploring the internal factors for motivation and the role of personal values when motivating self and motivating others
  • Time Management
    Identifying own relationship with time, deadlines and getting things done
    Coaching techniques to help manage time
  • The Art of Delegation
    Why it is important to delegate; what to delegate and when not to delegate; how to delegate effectively and to whom?

What is covered in Stepping into Management?

Day Two covers:


  • Managing and Appreciating Differences
    Cultivating good working relationships; understanding and appreciating different personality types to get people to perform at their best
  • Communication Skills
    Understanding the basics of communication, developing listening skills and effectively communicating messages to team members; giving and receiving feedback.
  • Coaching Conversations
    Using coaching questions to empower the people you manage and improve your own performance
  • Assertiveness
    Understanding assertiveness and identifying barriers to speaking up and techniques to overcome those barriers.
    Introducing a framework to enable participants to have a courageous conversation.
  • Manging self
    Self-care – keeping well as a manager – asking for help, setting boundaries, identifying early warning signs of overwhelm.

How does Stepping into Management work?

Stepping into Management is a two-day leadership development workshop in a supportive environment which encourages experiential learning. It focuses on three particular areas:


The first is understanding the roles and responsibilities of a manager


The second is the skills required by a manager (what you need to do).


The third is the behaviour required of a manager (who you need to be).


Participants will be introduced to a range of tools and techniques which can be applied post-session in their roles. A coaching approach to leadership development empowers participants to take responsibility for their own learning and builds their confidence in their abilities.

Thoroughly enjoyable. The mixture of learning made it easy to follow, didn’t intimidate, and the group work and pair work meant that I had an opportunity to interact with people who I would otherwise never get to speak with. This in itself instilled confidence.

Stepping Into Management participant

I found the course absolutely brilliant and I have recommended this to all my colleagues. Denise was fabulous and she has given me the confidence boost I need to step into a higher-level role. Overall, I loved the course.

Stepping Into Management participant

This is one of the best developmental courses I have been on.

Stepping Into Management participant

I found this to be absolutely brilliant – I came away enthusiastic about the possibility of taking the next step and applying for management roles. I gained many useful insights and practical tools over the 2 days that I know I will be using immediately in my current role and going forwards. Denise was excellent, I can’t rate her highly enough – full of enthusiasm, very engaging and a breadth and depth of knowledge that is to be admired. I wouldn’t hesitate in recommending that other people go on the course if they have thoughts about becoming a manager.

Stepping Into Management participant
Stepping Into Management Workshop
Prices from £3000 + VAT
for up to 12 people
Denise Chilton Executive Coach & Leadership Development Specialist

Get in touch with Denise

If you want to support your new or aspiring managers to ensure they have the best chance of success, send Denise a message today.

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