I was in my mid-20s, working for a large Financial Services company in Liverpool and had recently taken over a really challenging team from another manager who had been “let go”. It was one of those great career development opportunities – although I did wonder if perhaps, they had just not been able to find anyone else! I remember going home one Friday evening after surviving my first week as a new manager thinking about how I had no idea what I was doing – and that I needed to read a “How To Be A Manager” book.
